This course is designed for anyone who provides customer service, whether those customers are internal or external. Participants will learn and apply tools and techniques for communicating more effectively with internal and external customers.
This program covers the following objectives:
Contact Paula Nurrenbern, manager, customized solutions at 812-461-5425 or pjnurrenbe@usi.edu, for a needs assessment to see how our programs can meet the training needs of your company or organization.
Request more information