Outlook Web email (OWA) - In Private Browsing - the FIX by browser
INTERNET EXPLORER ![Browser Ie](/media/3601298/browser_ie.jpg)
- Top Left hand-side, click “Tools”
If you don’t see “Tools” Press Alt to make the menu bar appear then click “Tools”
- Drop down menu will appear, Click “InPrivate Browsing” (2nd from top)
- In the new browser window you can open your WEB based mail to read your email.
![Browser IE Inprivate](/media/3601556/browser_IE_inprivate.jpg)
FIREFOX ![Browser Firefox](/media/3601294/browser_firefox.jpg)
- Top Left hand-side, Click “File”
If you don’t see “FILE” Press Alt to make the menu bar appear then click “FILE”
- From the Drop down menu choose NEW PRIVATE WINDOW
- In the new browser window you can open your WEB based mail to read your email.
![Browser Ff Newprivate](/media/3601293/browser_ff_newprivate.jpg)
CHROME ![Browser Chrome](/media/3601292/browser_chrome.jpg)
- Top right-hand side, click the button with 3 horizontal lines
- Drop down menu will appear
- Click “New Incognito Window” (3rd from top)
- In the new browser window you can open your WEB based mail to read your email.
![Browser Chrome Incognito](/media/3601291/browser_Chrome_incognito.jpg)
SAFARI ![Browser Safari](/media/3601290/browser_safari.jpg)
- Click Safari on toolbar
- Then click Private Browsing
- In the new browser window you can open your WEB based mail to read your email.
![Browser Safari Private](/media/3601289/browser_safari_private.jpg)
IF you try the suggestion fix of “in-private browsing”, and that does not seem to fix the problem. We have one more step for you to try. You should clear your Browser history, then use In-Private Browsing.
Instructions on how to clear your browser history can be found at this link.