University of Southern Indiana

Frequently Asked Questions

What is Tk20?
Tk20 is a comprehensive data management system that allows students to be active online participants in multiple areas of their college experience including course instruction, field experiences, and sharing of assessment data.

Tk20 is a web-based program that can be used easily by both Mac and PC users through MyUSI.

What do I do if one of my courses does not appear in Tk20?
The Tk20 system is updated on a regular basis and if your course is not appearing now it may appear in a few days. Please contact the USI Computer Center Helpdesk if the issue persists.

I am having trouble logging in/ completing my assignment/ uploading files in Tk20. Please refer to the TK20 online tutorials for guidance. Visit the Tk20 login page and click on the Tutorials tab. This will take you to tutorials that cover common problems. If you continue to experience problems please contact the USI Computer Center Helpdesk.

How do I locate any pending assignments from my professors?
Assignments will appear in the "Pending Tasks" area of your Home tab. They are indicated by a red flag to the left of each pending task. Optionally, you can find pending coursework by clicking on the Courses.

Is the system confidential?
Your files will be accessed only by you, your instructors, and advisors. Later on, with your permission, prospective employers may view designated portions of your file.

Tk20 FAQ Guide

What if I experience problems with Tk20?
Please email myUSI Support at myusi@usi.edu or call the myUSI Support Helpdesk at 812/465-1080 for immediate assistance.

Tk20 Helpdesk assistance is provided Monday through Friday: 8 a.m. - 10 p.m., Saturday: 8 a.m. - 2 p.m., and Sunday: noon - 6 p.m. If you are unable to reach Tk20 Helpdesk Support or resolve your issue please contact or call 812-464-1779.

Contact Dr. Jill Raisor

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