Distribution Policies - Publishing Services Center

Delivery Services for Customers of Creative and Print Services and the Copy Center
Distribution Services provides delivery services to the faculty and staff of the entire campus. In addition to the normal package and mail campus department delivery which occurs twice each day, we also provide campus department delivery and pick-up to and from Creative and Print Services and the Copy Center (housed in the Publishing Services Center).

When you place an order with Creative and Print Services or the Copy Center, your requested delivery date is utilized by Creative and Print Services and Copy Center personnel to determine the delivery service necessary. There are two different service levels offered: standard and Xpress.

Standard Delivery Service
This delivery service includes two pick-ups per day at the Publishing Services Center, with the morning pick-up delivering the same day and the afternoon pick-up delivering the next morning. This is what you can expect with the standard delivery service option.

Xpress Delivery Service
This service includes four defined pick-up times per day at the Publishing Services Center, each delivering within one hour from departure. This is what you can expect with the Xpress Delivery service option.

Campus Delivery Service to the Publishing Services Center 
The campus department pick-up of items for the Publishing Services Center will be facilitated during the four Xpress Delivery time frames explain above. All pick-ups must be phoned in to Distribution Services at extension 1122. When phoning in such requests, you may be asked if the pick-up can be handled in one of the above four defined Xpress times or via the standard mail and package delivery service. If not, we will continue to dispatch personnel when the shipment is considered critically timely.

Additional Information
Additional policies pertaining to distribution services to the Publishing Services Center include:

• Departments are required to direct their questions about Creative and Print Services and Copy Center deliverables to their department and not to Distribution Services.
• Deliveries are required to be made to the department or person designated on the outside of the package, by Creative and Print Services and the Copy Center.
• Distribution Services delivery personnel should not attempt to identify item(s) within the package, nor make any "redistribution" of internal contents of a package from Creative and Print Services or the Copy Center.
• Items picked up for delivery to the Publishing Services Center are required to be secured properly by the sender.
• Items picked up for delivery to the Publishing Services Center should designate one of the following departments: Creative and Print Services, Copy Center or Graphic Services.